About

FAQ

• Where is the store based?

  San Francisco, CA

• Do you accept orders placed outside of the US?

  No, currently we are not accepting orders outside of the US.

  You may contact [email protected] for certain circumstances where we may be able accept orders outside of the US.

• How long will it take to receive my order?

  Orders are usually processed within 1-2 business days.
  Most orders usually arrive within 1-3 days of shipping date (variable on shipping address).

  When your order is processed and shipped, you will receive an email with your estimated delivery date and tracking information.

  If you need an item(s) by a certain a time, please let us know via direct messaing on Instagram @SFOGclothing or email at [email protected], and we will do our best to accommodate your request.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.